• In-office Personalized Team
  • Study Groups
  • Dental and Orthodontic Societies
  • Local, State and National
    Meetings and Conferences
  • Appreciation Seminars to thank Referral Sources

     T R A I N E R
  • New Patient Exams
  • Communication - Written, Verbal, Telephone
  • Developing Peak Performing Employees
  • Delivering Outstanding Customer Service - "Nordstromizing" Your Practice
  • Team Building
  • Patient Motivation

     C O N S U L T A N T
  • In-office Analysis and Game Plans
  • Marketing Your Practice
    - Internally and Externally
  • Staff Motivation, Incentives,
    Hiring and Appreciation

     A U T H O R
       "Deband Songs - 50 Top Songs to
       Add Pizzazz to Deband Day"
       by Rosemary Bray
      Click here to order now

     M O R E     B O O K S !





PCSO 2011 Vancouver Handout List

The Patient Satisfaction Survey Start The Year Out Right!

Creating the Best Team - A Tough Assignment but worth it!!!

A Winning Team is Like a Beautiful Lawn

Communication - The Key To Office Harmony

"PCSO Bulletin Jan 2007 "The Top Ten Management Mistakes That orthodontists Make"

A list of Rosemary's Articles and Publications

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